FAQ (English)

  • Does Tropica Flora ship to me??
    Tropica Flora ships to every country within the EU via tbe checkout in the webshop.
    Living outside the EU vut still wish to order? contact us.
  • What are my payment options?
    Tropica Flora has many payment options, for intetnational customers PayPal and bank transfer are the most easy to use options.
  • Can I visit Tropica Flora?
    Tropica Flora has no visiting adress, you can find us on different fairs and markets, keep an eye on our Facebook page for up to date information.
  • Is the weight at the “Extra informatie” the true weight of the plant that I will be receiving?
    No, the weight you see at the extra information tab is a fictive weight our website uses to accurately calculate shipping costs. Given below is an example of such a fictive weight as indicated on our website.
  • I’vs made an order, how long does it take to ship out?
    If the ordered plants are in stock we strive to ship it out within a couple of days so you can enjoy the species as soon as possible. If the plants are not in stock at our facility we strive to ship out in 2-6 weeks, if we do not succeed we shall contact you as soon as possible via email.
  • The box I received my plants in lookslike it has been used before, why is this?
    Because Tropica Flora likes to have a small eco footprint we try to reuse as many materials as possible for shipping. We only use materials of sufficient quality to ensure good arrival of your order.
  • At what days does Tropica Flora ship?
    Tropica Flora ships orders on mondays and tuesdays to ensure promt arrival at its final destination.